Any issues I’ve had they resolve quickly, and yes over the last 5 years I’ve had to use the warranty a few times. Take a look at the post on my profile today, they just replaced four parts including the barrel without any charge whatsoever and done in one week. Last Monday they sent a return label and today I received and tested it out, sighted it back in. Their warranty / CS is the best in the industry that I’ve dealt with, hands down. If there’s a problem they fix it and do it swiftly. In my experience for firearms and accessories part of the cost is the warranty / CS and some companies are way better than others. You’re gonna have problems, something will wear down or break and knowing it’s fully covered is a huge consideration. I have a firearm I sent to S&W and it’s got a 6 week turnaround, which kind of sucks but at least it’s covered. Those Marlins look really nice, I love the wood and that stainless is sharp. If their CS is comparable to Henry I’d go for the Marlin.